What is a Scam?
It is difficult to define a "scam" as scammers are often sophisticated criminals, who invent new scams frequently.
It is important to note that the examples below are not exhaustive. Scammers invent new scams all the time. You should protect yourself by educating yourself on how to recognise, report and protect yourself from scams. Visit www.scamwatch.gov.au for more information.
An example of a common scam is "Phishing". Phishing scams include an attempt to criminally acquire sensitive information, such as usernames or passwords.
For example, you receive a fake email claiming to be from Carsales Support asking you to click on a link to 'confirm your Carsales username and password'. Carsales will never send you an email requesting you confirm your personal or login/password details. This email is not from Carsales.
Another example could be an apparently legitimate email enquiry in relation to a car for sale from a 'buyer'. The email will ask you to click a link to view your car, to confirm the car they are interested in is yours. On clicking the link you are sent to a fake web page that looks like a Carsales page. This page then prompts you to login using your Carsales login and password details. This email is not from Carsales.