Scam Defence
Stop the scammers. Report it.

If you think you've seen or received something suspicious, we want to know about it.

Report a Scam
If you think you have been in contact with a dodgy buyer or seller, we'd like to know about it.

Report your scam here


Report Spam
If you're receiving lots of junk mail we'd like to know about it so we can investigate why.

Report spam here


5 Rules of Online Safety

Don't forget the 5 golden rules of browsing and buying online:

1. Have up-to-date antivirus software
2. Have up-to-date firewall software
3. Choose a secure password
4. Always log off when you're done
5. Most importantly...

If it looks too good to be true, then it probably is!

Buyer Safety

Seller Safety


False Police Notification regarding PayPal Payment

next article >
Be wary of emails claiming to be from police – federal or state – or that provide overseas contact details. If you’re unsure, call you’re local police station directly to verify the contact details that have been provided in the email are genuine.

Sellers have been targeted by an email scam claiming to be from police regarding false PayPal payments and legal action.

An email scam is being circulated claiming a complaint has been made against the seller to the “Australian Police” about PayPal payments that have not been received. These emails typically claim to be from the “Australian Police” and feature images from state police websites.

The email usually implies legal action will be taken against the seller if their personal details or details of the transaction aren’t provided to the “Australian Police” via an overseas immediately.

This is a phishing scam attempting to obtain sellers personal information or banking details.

Email scams like these can include:

  1. Australian Police branding or State Police branding.
  2. Broken English, including grammatical errors and spelling mistakes.
  3. Threats of legal action unless personal details or transaction details are provided.
  4. Unusual contact details, including addresses from free email service providers.

Here’s an example of the type of email you might get: