Scam Defence
Stop the scammers. Report it.

If you think you've seen or received something suspicious, we want to know about it.

Report a Scam
If you think you have been in contact with a dodgy buyer or seller, we'd like to know about it.

Report your scam here


Report Spam
If you're receiving lots of junk mail we'd like to know about it so we can investigate why.

Report spam here


5 Rules of Online Safety

Don't forget the 5 golden rules of browsing and buying online:

1. Have up-to-date antivirus software
2. Have up-to-date firewall software
3. Choose a secure password
4. Always log off when you're done
5. Most importantly...

If it looks too good to be true, then it probably is!

Buyer Safety

Seller Safety


False Payment Scam

False Payment Scam

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Be wary of sellers requesting payment be made via money transfer to a “Carsales Agent” services. Carsales will never advise or request that you to send money to a seller.

Buyers have been targeted by an email scam claiming to be from carsales requesting a deposit for a vehicle.

An email scam is being circulated to potential buyers who have enquired on a fraudulent ad confirming their intent to purchase the item. The email includes specific details for how buyers can complete payment for the item, specifically requesting a deposit be paid to a carsales “Agent” via Bank Transfer. Fraudsters will often request that all payments are to be made through a specific “Carsales Agent Bank Account”.

Email scams like these include:

  1. Carsales.com.au logos and branding.
  2. Details of the false vehicle listings enquired on.
  3. An individuals ‘personal’ bank account details.
  4. Warnings against providing details of the transaction to anyone other than via the links to “customer service” provided in the email.
  5. Requesting payment through Google checkout.

Here are some examples of the type of emails you might get: