If you think you've seen or received something suspicious, we want to know about it.

Report a Scam
If you think you have been in contact with a dodgy buyer or seller, we'd like to know about it.

Report Spam
If you're receiving lots of junk mail we'd like to know about it so we can investigate why.

Don't forget the 5 golden rules of browsing and buying online:

1. Have up-to-date antivirus software
2. Have up-to-date firewall software
3. Choose a secure password
4. Always log off when you're done
5. Most importantly...

If it looks too good to be true, then it probably is!

Buyer Safety

Seller Safety

False Buyer Enquiry

Important Note: Sellers who have legitimately placed an advertisement have been approached by an overseas buyer ‘Philip Cook’ who says he is working at sea as a ‘Hydrographer Manager’. Sellers initially receive a text message from a potential buyer who asks them to respond via an email address provided in the SMS message.

The bogus buyer asks the seller to open a PayPal account to receive a transfer of funds. Sellers will then receive a fabricated PayPal email confirming the funds have been deposited but cannot be released until they send money by wire transfer to a fictitious freight company.

Be wary of Buyers who:

Do not want to inspect the item they are purchasing
Are currently working interstate or overseas, or
Work off-shore

False Buyer Enquiry

Here’s an example of the type of email you might get from Philip Cook: