Stop the scammers. Report it.

If you think you've seen or received something suspicious, we want to know about it.

Report a Scam
If you think you have been in contact with a dodgy buyer or seller, we'd like to know about it.

Report your scam here



Report Spam
If you're receiving lots of junk mail we'd like to know about it so we can investigate why.

Report spam here


5 Rules of Online Safety

Don't forget the 5 golden rules of browsing and buying online:

1. Have up-to-date antivirus software
2. Have up-to-date firewall software
3. Choose a secure password
4. Always log off when you're done
5. Most importantly...

If it looks too good to be true, then it probably is!

Buyer Safety

Seller Safety


False enquiry notification claiming a same item has been listed twice

Be wary of emails asking you to click on links within the email to provide your account details. The carsales network will never ask you to click on a link in an email to update your account information, nor would we ask for your account information or login details by email.

Sellers have been targeted by a phishing scam with links to a second advertised item in an attempt to gain access to the sellers account details.

The email claims to be an enquiry from a legitimate buyer that has found the sellers’ advertised item listed for a second time but for a much cheaper price. These emails usually provide a link through to the “second listing”. The seller who clicks on the link is then required to enter their log in details before they can view it.

The second advertised item is a false listing and the link provided send the seller to a ghost (false) website which captures the sellers login details for the fraudster to later use.

Email scams like these include:

  1. Details of the original advertised item.
  2. Broken English, including grammatical errors and spelling mistakes.
  3. Details of a second item and a link to the false advertisement.

Here’s an example of the type of email you might get: